Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I've been working with Joe and his team for over 15 years, and the relationship speaks for itself. Through every mortgage, renewal, and refinancing decision, including some complex situations, they have consistently delivered. Rates are always competitive, the process is smooth, and they genuinely take the time to understand your financial picture before making recommendations. What sets them apart isn't just the numbers, it's the professionalism and trust built over time. You never feel like just another file. They treat every transaction as if it's their own money on the line. If you're looking for a mortgage broker who will be in your corner for the long haul, not just for one deal, look no further. Highly recommended without hesitation. ~ Miguel A

We reached out to Joe Purewal about a month before closing on a pre-construction property we had originally purchased at the end of 2021. With the closing date approaching quickly, Joe, Tracy, and the entire team stepped in and made the whole process smooth and stress-fres as possible. They were extremely responsive, professional, and always available to answer questions and guide us through each step. Communication was clear throughout, and they worked hard behind the scenes to make sure everything came together on time. Our closing actually happened yesterday on my birthday, which made it even more memorable. We’re very grateful to Joe, Tracy, and the team for their support and dedication in getting everything across the finish line. Highly recommend working with them. ~ david n

The most reliable team of mortgage brokers!!! Service, knowledge, expertise, professionalism! They have it all! Joe and his team have taken care of all my mortgage needs in the last few years - mortgage loans, transfer of ownership, refinancing. Since my first transaction with them, I never looked further for anyone "better". Regardless of the changes and instability in the Real Estate Market, new bank rates or the individual's financial background, Joe and his team can make the impossible happen. He is straight-forward, transparent and you'll never have to wonder with him. I am so grateful for your services, guidance, expertise and help you've provided to me and the rest of my family over the years. I look forward to many more successful, future transactions. ~ Maria E

I would like to recommend Joe Purewal & Johanna as mortgage Consultants, they are very reliable and honest also they take the time to review in detail your situation making sure that you don't get caught out with large, hidden costs that can add up to thousands of dollars. Also they assemble the best products and rates out there - to make sure the mortgage you are going to choose is up-to-date, and the right mortgage for you. they have been extremely helpful for someone like us who is completely new to the process, and they are always willing to answer any and all of our questions. we highly recommend them to anyone looking to get a mortgage and feeling unsure where to start - they will be able to help you out for sure." Sincerely, John & Liliana ~ Liliana S

Excellent service. Very reliable and excellent customer service. Quick response. They will work day and night to find you the best deal. They stayed in contact with me till midnight until they got all my documents. No one else will do tht. They will tell u sorry office closed. I have recommended Joe purewal Mortgages to all my family members and friends. Once you deal with this team. You will not go anywhere else. They have the best rates in the market. They can negotiate the lowest rates for you. They are looking for your best interest and not the lenders. I've used their services for both refinance and purchase of my properties. I can't tell you enough how happy and thankful I am to them. Have a wonderful day everyone at Joe purewal Mortgage and keep up the great work. ~ mohammad A

Team J. Purewal is amazing in all fields. They explained everything clearly, stand with me ahenever I needed their help, guided me on every step of mortgage. They have wonderful staff, always ready to help me not even guidance for mortgage bit also toight me how to download the my bank statement, sparing time from their busy schedule. I specially appreciate rhe effort of Preety mam, who helped me alot with exploning the things. Thanks team Purewal helping me getting my mortgage in such a low interest rate. I value your efforts. I wish long live and miles of success and achievements, so that your team will keep on gelping people like me. In the end I would like ro thank whole team and especially Preety mam for taking care of all my case Thanks ~ sunil s

Great, honest company with genuine integrity. I contacted them for advice regarding my mortgage renewal, which was still about a month and a half away. I shared the rate my current bank was offering, and even though it was clear they likely wouldn’t be able to beat it, he took the time to walk me through my options in detail. Rather than trying to push a sale, he gave me honest, unbiased advice and actually recommended that I stay with my current bank. That level of transparency and professionalism really stood out. He spent time explaining everything clearly and made sure I had the right information to make the best decision for myself, even knowing I wouldn’t be moving my business to them. This experience truly shows that they care about their clients and value doing what’s right over making a quick sale. Highly recommend ~ Ryan I

We had an absolutely amazing experience with the Joe Mortgage Team! From start to finish, the entire process was handled with professionalism, transparency, and genuine care. They took the time to explain every detail clearly, answered all our questions patiently, and ensured we felt confident at every step. What truly stood out was their responsiveness and dedication. No matter how small the concern, they were always available and quick to provide solutions. The process felt smooth and stress-free because of their expertise and organized approach. We are extremely grateful for their hard work in helping us secure our mortgage. I highly recommend the Joe Mortgage Team to anyone looking for trustworthy, knowledgeable, and supportive mortgage professionals. Thank you for making this journey such a positive experience! ~ Ranjeet S

I had an excellent experience working with Joe Purewal as my mortgage broker. Joe and his team guided me through the entire mortgage process with professionalism, patience, and genuine care. He made everything feel smooth and manageable, even when things became overwhelming. I also want to extend a big thank you to Milca and Naomi for their exceptional support. They were always there to assist me, answer my questions, and explain every detail clearly. Their help made the whole journey so much easier and gave me confidence at every step.I truly appreciate the entire team for their outstanding service. I highly recommend Joe Purewal and his team to anyone looking for a mortgage—they go above and beyond. ~ Anthony C

As a first-time homebuyer, I couldn’t have asked for a better experience than working with Joe Purewal and his team. They were incredibly supportive, proactive, and made the entire process smooth from start to finish. My husband and I had reached out to other agents, but no one was able to provide the response we needed on the day our financing conditions were due- Joe and his team not only responded promptly but also secured us the best rate. Karina from Joe’s team was especially helpful, answering all our questions with patience and clarity. We’re so glad we chose Joe Purewal as our mortgage broker and would highly recommend his team to anyone looking for a professional and trustworthy mortgage experience. ~ Beant B

From start to finish, our experience with Joe and his team was exceptional. They were professional, responsive, and genuinely invested in helping us secure the best possible outcome. What stood out most was how he consistently went over and above—anticipating our questions, explaining every step in plain language, and advocating for us when it mattered. We never felt rushed or left in the dark. Instead, we felt supported, informed, and confident throughout the process. If you’re looking for a mortgage professional who brings expertise, integrity, and a truly client-first approach, look no further. This team delivered terrific service from beginning to end. Again thank you Joe, Milca, Karina, Tracey and the rest of the team! ~ Stanraiden

Jora is incredibly knowledgeable, responsive, and patient — he took the time to walk us through every step of the mortgage process, answering all our questions and making sure we felt comfortable and informed. His team was equally impressive: organized, professional, and always on top of things. What really stood out was how seamless and stress-free the entire process felt. Jora found us a great rate, handled all the paperwork efficiently, and was available whenever we needed guidance or clarification. It’s clear that he genuinely cares about his clients and goes above and beyond to deliver excellent service. I highly recommend Jora Purewal and his team to anyone looking for a trustworthy and efficient mortgage expert! ~ AGIJ G

We had the pleasure of working with Joe and his team in securing a mortgage for our home. They’re professional, knowledgeable and VERY organized. I was surprised by their prompt responses and how efficiently they were able to work through our documents, securing the best rates for us. We were nervous and stressed about the uncertainty in the interest rate changes and the future impacts. Joe was able to provide his expertise and knowledge in guiding us to make the best decision. We appreciated the support Joe and his team provided throughout the process. If you’re looking for a mortgage broker that not only is professional and organized but also keeps your best interest at heart, you won’t regret going with Joe and his team. ~ Raman S

My friend introduced me to to Joe Purewal and his team when I had lost hope of getting a mortgage.It was like a dream come true whenSpoke with them ad they promised to get me the mortgage with good interest rate. I had a great experience working with Joe Purawal and his team. They have an invaluable experience working on mortgages. They got my mortgage and excellent rate in the fastest and shortest time I could ever imagine. They were willing and ready to go extra miles to ensure I got a great rate. Joe Purewal and his team were always attentive to every question I had and gave timely feedback. I recommend them to you all and will recommend them to my friends as well. As I had not regrets, you sure will not. Ride on Joe and your hardworking and dedicated team. I thank and appreciate you all. Aramide ~ Aramide O

This is a team of winners. I was basically screwed over by my previous agent and was left hanging dry a week before closing. Joe and his team were absolutely amazing. They went through my file very urgently and with precision(pointing issues even my tax person missed). They were able to submit and finalize a deal within a matter of couple days. The team is extremely professional and almost surgically precise in their preparation of documents. They were very communicative and responsive as well. I am extremely thankful to the team for restoring my faith in mortgage brokers and getting me a mortgage. I wish them all the success because they deserve it. I would recommend anyone to speak with Joe and his team even if they are shopping around. ~ Muhammad M

I had an outstanding experience with my mortgage broker, Joe Purewal and I can't praise their customer service enough. They went above and beyond to guide me through the entire mortgage process, answered all my questions promptly, and ensured a smooth, stress-free experience. I highly recommend their services to anyone in need of a mortgage broker who truly cares about their clients. I want to give a HUGE shoutout to the two amazing ladies Josie and Naomi who assisted us with all the document processing for our mortgage! Their dedication and efficiency were truly outstanding, making our experience stress-free and smooth. Thank you both for going the extra mile to help us secure our dream home. You're the best! ~ jonny m

Overall great experience from start to finish. Joe & his team were available at any time of the day & week to respond to our questions. They had a very professional & transparent approach to the whole process. They laid out the documentation & related requirements very clearly from the onset. I would especially like to mention Elle from his team, who responded satisfactorily to all of our questions. Joe himself was also available to respond to questions & went the extra mile to guide us with the mortgage process. They also ensured that we got the best deal including cash back offers from the bank. I would definitely recommend them to anyone looking for a seamless mortgage approval experience. ~ Gautam N

Amazing experience dealing with Joe and Jasmine. Very professional, quick response, no gimmicks, detailed and over all a peace of mind when dealing with Joe and his staff. Mortgage was the last thing i had to worry about, since from my first interaction i knew I was in safe hands. This is my first experience where I was delivered way more than i was told to expect. I was referred to Joe by a friend. Since then i have referred a few of my friends and family and they all have same exceptional reviews. Many thanks to Jasmine who took time out of her super busy schedule to educate/guide me on documents required. I must say with Jasmine it was done right the first time. Cheers for the peace of mind and making my house deal smooth and seamless. ~ Sukhjit J

I recently worked with Joe Purewal to secure a mortgage for my second home, and I couldn't be happier with the service I received. Joe and his team was incredibly knowledgeable and patient, answering all of my questions and providing guidance throughout the process. They made what can be a stressful experience feel manageable and even enjoyable. What really impressed me was how responsive Joe and his team was. They were always available to answer my calls and emails promptly, and they kept me updated every step of the way. I never felt like I was in the dark or left to figure things out on my own. Thanks to Joe's expertise and dedication, I was able to secure a mortgage with great terms that fit my budget. I highly recommend Joe Purewal and team to anyone in need of mortgage services. They truly go above and beyond for their clients. ~ Gaurav S

Joe is a magician ! I will strongly recommend Joe for all Mortgage / refinance deals. Not only Joe and his team are well versed in their trade but are always available to answer any questions or concerns one has. I would prefer Joe over going to a bank as not only Joe will get the most competitive rates but can also provide a one window operation with lawyers, appraisals etc. Joe will go the extra mile to get you the best deal and makes the mortgage experience very seamless. You will feel well taken care of ! I have been with Joe since 6 yrs and will definitely continue using him as my Mortgage & Financial advisor. Also, Kudos to Preeti & Stacy for the continuous back & fourth. You guys are awesome ! ~ Khurram K

Jasmine and her team reviewed our documents and said “we got this.” Still paranoid and feeling defeated working with our our previous broker, to say I was cautious was an understatement. But Jasmine and her team explained everything that they were doing, communicated everything we would need moving forward and was willing to answer any and all questions, sometimes even taking calls at 10pm. 15 days later APPROVED! She even called back and said before you sign the document I just sent, I got you a lower rate. For the first time it felt like we had a broker who was on our side. Jasmine and Joe Purewal are the team I would recommend and will be using again in the future. ~ Gurdeep S

I had an amazing experience working with Joe Purewal and the team on securing my first mortgage. Buying my first property felt overwhelming at first, but their team made the entire process smooth and stress-free. They were extremely professional, always quick to respond, and communicated clearly every step of the way. I truly appreciated how they took the time to explain everything in detail and made sure I was comfortable with each decision. Their guidance and support gave me confidence throughout the process. Thank you to the whole team for helping me achieve this milestone—I couldn’t have asked for a better experience! Highly recommended. ~ mina h

I can’t say enough good things about Joe and his incredible team (Karina & Tracy)! From start to finish, they went above and beyond to make the mortgage process smooth, stress-free, and completely transparent. They took the time to understand my needs, answered all my questions with patience, and made sure I felt confident at every step. Their professionalism, dedication, and attention to detail were truly outstanding. I especially appreciated how proactive they were—always keeping me updated and ensuring we stayed on track. Getting approved and securing the best possible rate felt effortless thanks to their hard work and expertise. If you’re looking for a mortgage team that genuinely cares about your goals and delivers exceptional results, I highly recommend Joe and his team. They turned what could have been a stressful process into a truly positive experience. ~ Ashish B

Working with Joe Purewal and his whole team was an absolute pleasure! From our very first conversation, Joe demonstrated professionalism, deep knowledge, and genuine care for our needs. He took the time to explain every step of the mortgage process in a way that was clear and easy to understand, making what can often be a stressful experience feel smooth and manageable. Joe was incredibly responsive, always available to answer questions and provide updates. He went above and beyond to find the best possible mortgage solution for our situation, and his dedication truly made us feel like a priority. Thanks to Joe’s expertise and guidance, we felt confident every step of the way. We couldn’t be happier with the outcome and highly recommend him to anyone looking for a trustworthy, efficient, and friendly mortgage agent. Thank you, Joe! Best wishes Syed Rizvi ~ Muhammad R

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